Transpack Ltd Reviews

4.9 Rating 5,889 Reviews

99 %

of reviewers recommend Transpack Ltd

4.9

Based on 5,889 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Visit Website

Phone:

02380869999

Email:

anne@transpack.co.uk

Location:

Unit K Griffin Ind Park, Brunel Rd, Totton,
Totton
Hampshire
SO40 3SH

Transpack Ltd 5 star review on 8th March 2024

Michael Havard-Bilton

Transpack Ltd 5 star review on 27th February 2024

Anonymous

Transpack Ltd 5 star review on 29th March 2023

Lisa Clay

Transpack Ltd 5 star review on 16th March 2023

Charlotte Simpson-Orlebar

Transpack Ltd 5 star review on 4th December 2022

Tracy Lygo

Transpack Ltd 5 star review on 14th November 2022

Jenny Potter

Transpack Ltd 5 star review on 24th May 2022

Debra Cannon

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Good communication via email and telephone. I did however receive a message telling me that there had been a delay in despatch and goods not received by courier as expected. I was to await further email. Then Later that day goods arrived early evening. I was pleased but was a bit confused with communications/ timings. Product excellent.”

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Posted 8 years ago

“Sent the materials I needed promptly.”

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Posted 8 years ago

“It is a beautiful product but shipping is too expensive and product keep tearing.”

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Posted 8 years ago

“Very helpful and efficient staff. Easy to operate website.”

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Posted 8 years ago

“Efficient and helpful”

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Posted 8 years ago

“Great product, but the postage was very expensive”

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Posted 8 years ago

Hi Kevan Thank you for your comments. I'm sorry the carriage seems expensive - we choose to use a courier service rather than Royal Mail and they give you a timed delivery slot, meaning your parcel is track-able. This means that our parcels very rarely go missing and you don't have to wait in for them.

Posted 8 years ago

“Fast delivery”

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Posted 8 years ago

“Good website and ordering system. Customer service was very quick in answering (emailed) questions. Very quick delivery and notification of despatch. The carrier (DPD) should have given a time slot for delivery but didn't - not really the fault of Transpack though. Luckily, I was just leaving as the DPD van arrived. Suggest enclosing a catalogue with all orders - it's always useful to browse or to show to colleagues/friends. Overall, a good experience and I will be using this company again.”

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Posted 8 years ago

“Very prompt service”

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Posted 8 years ago

“I ordered. I paid. You delivered when you said. What more can I say?”

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Posted 8 years ago

“Quick and easy. I got what I wanted and it arrived when they said it would. Thankyou”

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Posted 8 years ago

“Quick and efficient”

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Posted 8 years ago

“It arrived quickly and the goods were as described, excellent”

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Posted 8 years ago

“I was asked to place an order for plastic bags with Transpack but experienced some problems with the on-line ordering. However, Transpack rang me up and were able to help me over the phone and within 24 hours my goods had arrived. Very impressed with the service!”

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Posted 8 years ago

“The plastic bags were exactly what we wanted and delivered as promised.”

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Posted 8 years ago

“As it is a new company I don't know them well enough to give an opinion, I am only trying the product for the fist time I may decide to try another company. The response for samples and catalogue was fast so top marks for that!!! watch this space.”

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Posted 8 years ago

“Very efficient ordering and delivering service.”

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Posted 8 years ago

“My package arrived swiftly and in perfect condition. Would recommend you. Angela Taylor”

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Posted 8 years ago

“Will be ordering again for sure”

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Posted 8 years ago

“Good website, fast delivery, good prices. Sadly the item wasn't big enough for the envelopes even though I had measured them :(”

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Posted 8 years ago

Hi. Thank you for your review. Sorry the bags weren't the right for you. If you'd like to return them we can refund you. And if you need any help to find the right bag please let us know!

Posted 8 years ago

Transpack Ltd is rated 4.9 based on 5,889 reviews