Transpack Ltd Reviews

4.9 Rating 5,721 Reviews

99 %

of reviewers recommend Transpack Ltd

4.9

Based on 5,721 reviews


Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Visit Website

Phone:

02380869999

Email:

anne@transpack.co.uk

Location:

Unit K Griffin Ind Park, Brunel Rd, Totton,
Unit K Griffin Ind Park, Brunel Rd, Totton
Hampshire
SO40 3SH

Transpack Ltd 5 star review on 8th March 2024

Michael Havard-Bilton

Transpack Ltd 5 star review on 27th February 2024

Anonymous

Transpack Ltd 5 star review on 29th March 2023

Lisa Clay

Transpack Ltd 5 star review on 16th March 2023

Charlotte Simpson-Orlebar

Transpack Ltd 5 star review on 4th December 2022

Tracy Lygo

Transpack Ltd 5 star review on 14th November 2022

Jenny Potter

Transpack Ltd 5 star review on 24th May 2022

Debra Cannon

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great products, quick delivery. Only thing I would say is that the Compostable A4 cello bag didn't have the biodegradeable labelling on where as the A3 option did.”

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Posted 3 years ago

“Transpack is okay, but the order was delivered to the wrong address, so it was three days befor i received it .I had paid for next day delivery.”

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Posted 3 years ago

Hi Brian Our tracking shows that this was delivered the morning after you ordered, and signed for by you so I'm not sure what happened here? If an order doesn't arrive as expected you can always contact us and we will liaise with DPD on your behalf.

Posted 3 years ago

“Very easy website to navigate around and purchase on. Quick response times and delivery arrive when they said it would. Would use them again.”

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Posted 3 years ago

“Good service and quality product delivered on time but courier charges are too expensive when ordering one item hence why 4 stars.”

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Posted 3 years ago

“Really impressed with the service from Transpack. I placed an order for a roll of 1000 gauge plastic sheeting in the morning, and received a phone call a few hours later apologising that the last roll had been sent that morning, so it would be a week or so before they could dispatch the item. Talking through my needs, she explained an alternative 500 gauge product would be more suitable. It was dispatched and received the next day. Beware!! This product is ridiculously heavy! The packaging box was quite flimsy, and moving the box to my car to move the item to our shop, caused several metres of the sheeting to be damaged on the crease. As the roll contained 91 metres this was not too much of a problem though, as we simply cut away about 10 metres of the sheeting.”

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Posted 3 years ago

“Quick delivery and good product!”

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Posted 3 years ago

“Quick and efficient”

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Posted 3 years ago

“Good quality plastic storage bags, delivered on time. Delivery costs a bit high; we had a low value order and delivery was over 40% of the total bill.”

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Posted 3 years ago

“Very good delivery speed but I was kinda upset by the finish of the bag. Seems like bin liner material. Maybe i need to look at a different one. But it’s okay for now.”

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Posted 3 years ago

“Quick delivery, haven't tried the mattress bags yet, getting ready to move, but they look very sturdy and I think they will protect my mattresses in transit.”

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Posted 3 years ago

“Thank you, the display bags arrived in perfect condition, prompt and well packed. Keep up the good work.”

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Posted 3 years ago

“Quick delivery however I thought £6 postage was a tad expensive for one sofa bag.”

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Posted 3 years ago

“Good quality covers - unfortunately the four seater cover does not fit the four seater sofa we bought it for .”

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Posted 3 years ago

“Really timely delivery and quick turn around. Product is is as good as expected.”

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Posted 3 years ago

“1. Very good range of products, could be more consistent on descriptors e.g. clarity on food safety for novices to plastic packaging like me. 2. I wanted to purchase biodegradable stickers to go onto the recycled bags but these don't exist in the same way that the compostable stickers do. I would have bought some. 3. Delivery secure and efficient and very helpful and pleasant telephone manner at all times , plus followup by email.I will still be checking prices with competitors. 4. The website could be a bit easier to navigate, detail is fair - make it bullet pointed - it's less timely to read. A slightly larger font would help. 5. Delivery - efficient communication and arrival 6. Products - i) There were 2 boxes of recycled poly bags, not of the same print run, for me it is important that the customer can see the larger print and would have very much preferred that consistency. The two boxes certainly could have been packed much better. One box had around 25 bags which were creased, the other had a high number of bags which were folded over on top of the rest which were clearly fitting the box to size. This is disappointing and surprising, as all product should be flat and uncreased, otherwise it is substandard. I don't see recycled as substandard. ii) The eco tape looks good, time will tell, but I bought off reviews. iii) The tissue paper looks fine, can comment better once folding and testing on garment etc.”

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Posted 3 years ago

“Delivered on time.”

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Posted 3 years ago

“A little smaller then thought but that’s my Fault for not checking sizes!”

Transpack Ltd 4 star review on 25th June 2020

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Posted 3 years ago

“Great service and happy with products. However as I ordered eco-friendly products it would have been nice to receive them in reused/recycled packaging.”

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Posted 3 years ago

“Received with thanks, reasonably priced & received quickly will be ordering again soon thanks”

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Posted 3 years ago

“Exactly as described”

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Posted 3 years ago

Transpack Ltd is rated 4.9 based on 5,721 reviews