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Transpack Ltd Reviews

4.9 Rating 6,045 Reviews
99 %
of reviewers recommend Transpack Ltd
4.9
Based on 6,045 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
97%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
5 out of 5
Read Transpack Ltd Reviews
Visit Website

Phone:

02380869999

Email:

anne@transpack.co.uk

Location:

Unit K Griffin Ind Park, Brunel Rd, Totton,
Totton
Hampshire
SO40 3SH

Anonymous
Anonymous  // 01/01/2019
fab product and speedy service
Helpful Report
Posted 5 years ago
Good bags. Ordered and delivered quick and smoothly
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Posted 5 years ago
Received o.k. As ordered. Thanks
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Posted 5 years ago
Prompt delivery
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Posted 5 years ago
product good. will use again. only issue was delivery - it would be good if the delivery co were to send a text or email to say order delivered and/or photo of signature - we couldn't find it!
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Posted 5 years ago
Very good quality product but quite expensive
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Posted 5 years ago
Would of been 5 just was disappointed with the customer service when collected I had a mask kept at a distance man that came to door was rude and very unfriendly and not professional for a people person seeing it was my first order to try your product has put me of a bit to be honest
Helpful Report
Posted 5 years ago
Hi Lorraine I'm so sorry you didn't have a friendly welcome. Its very unusual and I have passed your feedback on to everyone here to make sure that doesn't happen again. Please don't think that that is our usual service, I can only assume the person you saw was under pressure and you caught him at a bad moment although that really is not an excuse.
Posted 5 years ago
Quick delivery. Very happy
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Posted 5 years ago
Great products, quick delivery. Only thing I would say is that the Compostable A4 cello bag didn't have the biodegradeable labelling on where as the A3 option did.
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Posted 5 years ago
Transpack is okay, but the order was delivered to the wrong address, so it was three days befor i received it .I had paid for next day delivery.
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Posted 5 years ago
Hi Brian Our tracking shows that this was delivered the morning after you ordered, and signed for by you so I'm not sure what happened here? If an order doesn't arrive as expected you can always contact us and we will liaise with DPD on your behalf.
Posted 5 years ago
Very easy website to navigate around and purchase on. Quick response times and delivery arrive when they said it would. Would use them again.
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Posted 5 years ago
Good service and quality product delivered on time but courier charges are too expensive when ordering one item hence why 4 stars.
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Posted 5 years ago
Really impressed with the service from Transpack. I placed an order for a roll of 1000 gauge plastic sheeting in the morning, and received a phone call a few hours later apologising that the last roll had been sent that morning, so it would be a week or so before they could dispatch the item. Talking through my needs, she explained an alternative 500 gauge product would be more suitable. It was dispatched and received the next day. Beware!! This product is ridiculously heavy! The packaging box was quite flimsy, and moving the box to my car to move the item to our shop, caused several metres of the sheeting to be damaged on the crease. As the roll contained 91 metres this was not too much of a problem though, as we simply cut away about 10 metres of the sheeting.
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Posted 5 years ago
Quick delivery and good product!
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Posted 5 years ago
Quick and efficient
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Posted 5 years ago
Good quality plastic storage bags, delivered on time. Delivery costs a bit high; we had a low value order and delivery was over 40% of the total bill.
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Posted 5 years ago
Very good delivery speed but I was kinda upset by the finish of the bag. Seems like bin liner material. Maybe i need to look at a different one. But it’s okay for now.
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Posted 5 years ago
Quick delivery, haven't tried the mattress bags yet, getting ready to move, but they look very sturdy and I think they will protect my mattresses in transit.
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Posted 5 years ago
Thank you, the display bags arrived in perfect condition, prompt and well packed. Keep up the good work.
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Posted 5 years ago
Quick delivery however I thought £6 postage was a tad expensive for one sofa bag.
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Posted 5 years ago
Transpack Ltd is rated 4.9 based on 6,045 reviews