Transpack Ltd Reviews

4.9 Rating 6,015 Reviews

99 %

of reviewers recommend Transpack Ltd

4.9

Based on 6,015 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Visit Website

Phone:

02380869999

Email:

anne@transpack.co.uk

Location:

Unit K Griffin Ind Park, Brunel Rd, Totton,
Totton
Hampshire
SO40 3SH

Transpack Ltd 5 star review on 1st August 2025

Paul White

Transpack Ltd 5 star review on 8th March 2024

Michael Havard-Bilton

Transpack Ltd 5 star review on 27th February 2024

Anonymous

Transpack Ltd 5 star review on 29th March 2023

Lisa Clay

Transpack Ltd 5 star review on 16th March 2023

Charlotte Simpson-Orlebar

Transpack Ltd 5 star review on 4th December 2022

Tracy Lygo

Transpack Ltd 5 star review on 14th November 2022

Jenny Potter

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Thank you, the display bags arrived in perfect condition, prompt and well packed. Keep up the good work.”

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Posted 5 years ago

“When my package arrived it was squashed on one side and when I opened it the bags had all fell together and were badly creased and some folded. This left a fold on the bag. The bags were for face masks that need to look crisp and hygenically clean. I was disappointed as I had to buy a plastic container and go through those that were good and bad. Bags were exactly what I wanted but packaging was really poor.”

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Posted 5 years ago

Hi Karen Thank you for your feedback. It sounds like your parcel had a rough time with the couriers - I'm so sorry about that. I will contact you by email and arrange for replacements to come out to you.

Posted 5 years ago

“Quick delivery however I thought £6 postage was a tad expensive for one sofa bag.”

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Posted 5 years ago

“Good quality covers - unfortunately the four seater cover does not fit the four seater sofa we bought it for .”

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Posted 5 years ago

“Easy to order and pay on the web site. Good communication on delivery time - excellent products. Whats not to like?”

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Posted 5 years ago

“Really timely delivery and quick turn around. Product is is as good as expected.”

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Posted 5 years ago

“1. Very good range of products, could be more consistent on descriptors e.g. clarity on food safety for novices to plastic packaging like me. 2. I wanted to purchase biodegradable stickers to go onto the recycled bags but these don't exist in the same way that the compostable stickers do. I would have bought some. 3. Delivery secure and efficient and very helpful and pleasant telephone manner at all times , plus followup by email.I will still be checking prices with competitors. 4. The website could be a bit easier to navigate, detail is fair - make it bullet pointed - it's less timely to read. A slightly larger font would help. 5. Delivery - efficient communication and arrival 6. Products - i) There were 2 boxes of recycled poly bags, not of the same print run, for me it is important that the customer can see the larger print and would have very much preferred that consistency. The two boxes certainly could have been packed much better. One box had around 25 bags which were creased, the other had a high number of bags which were folded over on top of the rest which were clearly fitting the box to size. This is disappointing and surprising, as all product should be flat and uncreased, otherwise it is substandard. I don't see recycled as substandard. ii) The eco tape looks good, time will tell, but I bought off reviews. iii) The tissue paper looks fine, can comment better once folding and testing on garment etc.”

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Posted 5 years ago

“Good order, timely and accurate”

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Posted 5 years ago

“Very easy to order and very quick delivery. Thanks you”

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Posted 5 years ago

“Great products and fast delivery”

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Posted 5 years ago

“Excellent”

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Posted 5 years ago

“Delivered on time.”

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Posted 5 years ago

“Very quickly delivered to a safe place as requested. Thank you!”

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Posted 5 years ago

“Fantastic service thanks janice”

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Posted 5 years ago

“Efficient service - very pleasant”

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Posted 5 years ago

“I have been using shredded paper from Transpack for years and have always been impressed with the speed of delivery and the quality of the product. However with my last order of 'shredded paper' was more like sawdust, it was not the luxury look i am going for at all and instead it felt rough to touch. Following my original review the team at Transpack got in touch and we worked together to ensure that the shredded paper went back to its original high quality. I was originally very disappointed but Transpack have really managed to turn my experience around. They consulted me and sent me a sample before replacing my original order. Now the shredded paper is off the same high quality it was originally. Excellent customer service Transpack! Well done!”

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Posted 5 years ago

“Very good service, communication and tracking of product which was delivered quickly.”

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Posted 5 years ago

“Very good service”

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Posted 5 years ago

“Excellent service, prompt and efficient. Now added to our list of trusted providers.”

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Posted 5 years ago

“Amazing product, great value for money and very quick delivery!”

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Posted 5 years ago

Transpack Ltd is rated 4.9 based on 6,015 reviews