Transpack Ltd Reviews

4.9 Rating 5,717 Reviews

99 %

of reviewers recommend Transpack Ltd

4.9

Based on 5,717 reviews


Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Visit Website

Phone:

02380869999

Email:

anne@transpack.co.uk

Location:

Unit K Griffin Ind Park, Brunel Rd, Totton,
Unit K Griffin Ind Park, Brunel Rd, Totton
Hampshire
SO40 3SH

Transpack Ltd 5 star review on 8th March 2024

Michael Havard-Bilton

Transpack Ltd 5 star review on 27th February 2024

Anonymous

Transpack Ltd 5 star review on 29th March 2023

Lisa Clay

Transpack Ltd 5 star review on 16th March 2023

Charlotte Simpson-Orlebar

Transpack Ltd 5 star review on 4th December 2022

Tracy Lygo

Transpack Ltd 5 star review on 14th November 2022

Jenny Potter

Transpack Ltd 5 star review on 24th May 2022

Debra Cannon

Anonymous

Anonymous // 01/01/2019

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“Perfect”

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Posted 4 months ago

“Always quick and efficient, I have used this company for years.”

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Posted 4 months ago

“Found what I wanted, ordered and had speedy delivery. No faults. Also needed advice on another issue and was contacted by Customer Services immediately.”

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Posted 4 months ago

“Very good product fast delivery”

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Posted 4 months ago

“Super fast service, great to deal with professionals.”

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Posted 4 months ago

“Great range & prompt perfect delivery So good the delivery came early in the morning as lots to do & didn't have time to wait”

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Posted 4 months ago

“Easy to order and quickly despatched.”

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Posted 4 months ago

“ARRIVED WELL PACKED AND QUICKLY. THE QUALITY OF THE PRODUCT WAS 1ST CLASS VERY IMPRESSED.”

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Posted 4 months ago

Thank you Robert for the awesome review. Our warehouse crew are amazing and take such good care on how they package orders.

Posted 4 months ago

“Excellent service next day delivery”

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Posted 5 months ago

“Very helpful customer service and product was delivered on time.”

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Posted 5 months ago

“I ordered due to sustainable material the bags are made of. Fast delivery but very expensive for a small order. I would appreciate an option for lower price delivery for smaller orders. Length of bag advertised is also a bit misleading- once bag is folded out is much shorter, though I might have better anticipated this. Bag itself ok, slightly yellow and strange texture but willing to trade off for environmental advantages.”

Helpful Report

Posted 5 months ago

Thank you taking the time to post a review, we really appreciate your feedback. With regards to delivery charges, this is what our courier company charges us unfortunately, and we do not use other services due to unreliability. The delivery charges are clearly stated across our website, as well as at the point of placing your order so that you can make the decision to continue with your order or not. If you order £65 (excl Vat) or more it is FREE delivery. You mention the size of the bag being confusing - our sizes are very clearly explained on our website, and we also offer a FREE sample service so that you can see the bag and measure it with your product inside before you purchase. May I suggest that you consider this next time if the sizes are not clear to you. Remember the more you fill the bag, the more it will fill out width wise and height. So always test your product in one of our free samples first to make doubly sure you are ordering the right bag. The film, you chose is Natureflex which is made from plant matter and is basically a see-through paper. The yellowish colour and feel of Natureflex is the signature of this 100% compostable film and sets it apart from standard plastic bags. If you don't like the colour then we recommend a recyclable polypropylene bag. We hope this answers all your questions. The Transpack Team

Posted 5 months ago

“excellent service , fast delivery”

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Posted 5 months ago

“I have been using food-safe cellophane roll from Transpack for several years. It's ideal for my hobby - wrapping the celebration cakes I make for family and friends.”