Transpack Ltd Reviews

4.90 Rating 4,704 Reviews

98 %

of reviewers recommend Transpack Ltd

Merchant Metrics


Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.91 out of 5

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Phone:

02380869999

Transpack Ltd 5 star review on 28th February 2021

Anonymous

Anonymous // 01/01/2019

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“I had a really great first experience using Transpack. They were very helpful and prompt in responding to my queries and the samples and my resulting order arrived very quickly. They stock a large range of eco food bags which is important in this day and age. Thank you! Highly recommended.”

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Posted 2 months ago

“always great service and helpful staff”

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Posted 13 hours ago

“Overall very pleasant shopping experience: Excellent customer service (responding to queries about previous orders). Very prompt delivery - and well packed. (Website could be a little more user-friendly)”

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Posted 15 hours ago

“Excellent service, delivered as promised. Items as described.”

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Posted 16 hours ago

“I can always rely on Transpack to provide me with cellophanes for my greetings cards efficiently and swiftly - they're also biodegradable which is even better! Thank you again. Lucinda”

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Posted 17 hours ago

“Great service and product but postage ridiculously expensive”

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Posted 1 day ago

“I love the compostable & biodegradable film. I make natural handmade soaps and needed film that was eco-friendly to wrap them. Looks more professional and allows customers to see the colour & swirls. Quick delivery. Very satisfied with service”

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Posted 1 day ago

“We use the gusset bags to pack all our wholesale bakery orders, for our small artisan bakery. High quality, small quantity packaging items are always a challenge to source, but Transpack have been excellent!”

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Posted 2 days ago

“Quick delivery. Everything included”

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Posted 2 days ago

“Quick, prompt, helpful and polite 👍”

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Posted 2 days ago

“Ordered the product one and it arrived the next. Excellent service and particularly very good compared to a parcel I sent via post office post from my home to Norfolk which took a week. Will use transpack again.”

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Posted 2 days ago

“Thank you, always quick and great product.”

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Posted 3 days ago

“Helpful service with updates at every stage of the order and delivery process. Very quick delivery.”

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Posted 3 days ago

“I am very impressed with the service. Ms Anne Schweitzer went out of her way to find a suitable pouch for our product, and Ms Cyndi Behan sorted out our delivery very calmly and professionally (when we had put in the wrong house number). We are very grateful to them both.”

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Posted 3 days ago

“Prompt”

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Posted 3 days ago

“a very good and helpful Company”

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Posted 3 days ago

“First time I have used Transpack and really impressed! Will definitely return - super customer service and speedy delivery.”

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Posted 4 days ago

“Super fast delivery, well packaged ...perfect, definitely order again from this company 5/5”

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Posted 4 days ago

“Very good customer service, but very disappointed with the quality of the products. The covers are just large plastic bags. I was trying to invest in reusable covers and for the money I paid I was expecting that, but unfortunately it was not the case. I intended to return them, but I am in the middle of moving in the rainy area of Manchester. If you are looking for some strong reusable covers, please avoid! The star is for customer services”

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Posted 5 days ago

Hi Perlene. I'm sorry you weren't happy with these, but we do advertise them as plastic covers to use as dust sheets or to protect items in transit, which is what they are. We don't advertise them as reusable covers, although the heavy duty ones would probably be fine for several uses. Please feel free to return them to us for a refund when you are settled.

Posted 5 days ago

“This was my first time dealing with Transpack and I was very impressed. I had some great advice from Tracy who arranged to send me a few samples. I went on to place an order and items arrived very quickly. I wouldn't hesitate to use this company again. Excellent customer service”

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Posted 5 days ago

“Fast delivery. I am a returning customer and will buy from them again.”

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Posted 5 days ago

Transpack Ltd is rated 4.90 based on 4,704 reviews