Transpack Ltd Reviews

4.9 Rating 5,927 Reviews

99 %

of reviewers recommend Transpack Ltd

4.9

Based on 5,927 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Visit Website

Phone:

02380869999

Email:

anne@transpack.co.uk

Location:

Unit K Griffin Ind Park, Brunel Rd, Totton,
Totton
Hampshire
SO40 3SH

Transpack Ltd 5 star review on 8th March 2024

Michael Havard-Bilton

Transpack Ltd 5 star review on 27th February 2024

Anonymous

Transpack Ltd 5 star review on 29th March 2023

Lisa Clay

Transpack Ltd 5 star review on 16th March 2023

Charlotte Simpson-Orlebar

Transpack Ltd 5 star review on 4th December 2022

Tracy Lygo

Transpack Ltd 5 star review on 14th November 2022

Jenny Potter

Transpack Ltd 5 star review on 24th May 2022

Debra Cannon

Anonymous

Anonymous // 01/01/2019

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“Samples sent out very quickly with a nice follow up email, my purchase then arrived very quickly beautifully packed. Excellent product.”

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Posted 1 year ago

“Quality products, good prices and excellent customer service.”

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Posted 4 days ago

“The tissue paper I ordered had been poorly folded before being put inside cardboard packaging. Corners were folded over and the middle of the tissue had creases. The delivery cost was expensive for this small package.”

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Posted 5 days ago

Dear Pam, Thank you for taking the time to share your feedback, we really appreciate you choosing our tissue paper. I'm sorry to hear you were disappointed with how the tissues were folded during delivery. We carefully fold and package all shipments, and it’s regrettable that this one didn’t meet your expectations. I’ll share your feedback with our packing team and work to improve the presentation. As for the courier cost, our system clearly displays the delivery charge before payment, at which point you can choose to cancel the order if the delivery is too high for you, or increase your order to over £65 (ex vat) and get FREE delivery. We understand courier fees can feel costly for lightweight items, but courier rates are set by the shipping company (not us) and reflect factors like labour, vehicle costs, fuel, handling, tracking, and insurance. I have forwarded your complaint onto the courier company about their charges. Kindest regards The Transpack Team

Posted 3 days ago

“Excellent product with super quick delivery. My new go to for packaging”

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Posted 6 days ago

“Excellent”

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Posted 1 week ago

“Very Nice Header Bags & Arrived very well packaged with good delivery. Excellent”

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Posted 1 week ago

“Fabulous quality. Brilliant communication. Swift delivery. Very pleased.”

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Posted 1 week ago

“Very pleased to find exactly what I wanted at Transpack. Easy to order too.”

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Posted 2 weeks ago

“ITEMS ORDERED ARRIVED REALLY QUICKLY, WOULD DEFINATELY USE AGAIN”

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Posted 2 weeks ago

“Excellent compostable products which were delivered quickly.”

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Posted 3 weeks ago

“Very quick service, excellent packaging and quality paper product received.”

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Posted 3 weeks ago

“Quality product, reasonably priced and swiftly delivered :)”

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Posted 3 weeks ago

“Great packaging and fast shipping even for NI”

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Posted 3 weeks ago

“Very Quick Delivery, Great”

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Posted 3 weeks ago

“Good product, fast delivery.”

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Posted 1 month ago

“Got everything on time”

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Posted 1 month ago

“Happy with the sevice we received. Item was delivered very quickly and happy with the product we ordered. Website is very clear and easy to order from”

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Posted 1 month ago

“Great service great product .. size fitted perfectly… good range of sizes available especially for larger pieces of artwork . Delivered promptly within a few days . Good communication and tracking info. Thanks”

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Posted 1 month ago

“Good product and fast delivery. Very happy with the service.”

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Posted 1 month ago

“Great product..great service what more can l say?”

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Posted 1 month ago

“Although my full order was unavailable, Richard promptly reached out and provided me with options to ensure I was satisfied”

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Posted 1 month ago

Transpack Ltd is rated 4.9 based on 5,927 reviews