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Transpack Ltd Reviews

4.9 Rating 6,170 Reviews
99 %
of reviewers recommend Transpack Ltd
Company Reviews Product Reviews
4,685
 Metrics Info
4.9
Based on 6,170 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Next Day
On-time Delivery
100%
Accurate And Undamaged Orders
100%
Customer Service
Communication Channels
Email, Telephone
Queries Resolved In
Under An Hour
Read Transpack Ltd Reviews
Visit Website

Phone:

02380869999

Email:

sales@transpack.co.uk

Location:

Unit K Griffin Ind Park, Brunel Rd, Totton,
Totton
Hampshire
SO40 3SH

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful
Karen O
Verified Buyer
“Product delivered promptly and exactly as ordered! Thanks.”
Helpful Report
Posted 9 years ago
Jackie Lee
Verified Buyer
“great service easy web site fast delivery”
Helpful Report
Posted 9 years ago
Anonymous
Verified Buyer
“You answered my query on the phone and a sample arrived the next day. I immediately placed my order which arrived the following day. Initially very helpful then very efficient. Well done.”
Helpful Report
Posted 9 years ago
Steve Crick
Verified Buyer
“Quick delivery good quality product.”
Helpful Report
Posted 9 years ago
Geraldine Woodworth
Verified Buyer
“Very quick delivery. Have used before, so decent price and service”
Helpful Report
Posted 9 years ago
CAROL WILSON
Verified Buyer
“We Rvice very good ordered one day delivered next day repeat order”
Helpful Report
Posted 9 years ago
Cathy Osborne
Verified Buyer
“Prompt & efficient service. Thank you”
Helpful Report
Posted 9 years ago
Anonymous
Verified Buyer
“Lisa was very helpful and got me to the right product for my needs!”
Helpful Report
Posted 9 years ago
Paul Mason
Verified Buyer
“Very efficient goods as described”
Helpful Report
Posted 9 years ago
Anonymous
Verified Buyer
“Staff were excellent but the product itself was disappointing. The bags we bought to cover our mattresses as we moved them split on their 'sealed' end disappointingly , as we were moving . Not worth what we paid for, at least in our experience .”
Helpful Report
Posted 9 years ago
Hi, I'm really sorry to hear this - our mattress bags are very reliable and should definitely not have split. I will contact you by email this morning. Lisa
Posted 9 years ago
Gordon Stewart
Verified Buyer
“The Artwork display bags are perfect for the job. My order arrived next working day, safely packed...will order again. Well done Transpack...G.S.”
Helpful Report
Posted 9 years ago
Roger Thomas
Verified Buyer
“delivery was very speedy. No hassle.”
Helpful Report
Posted 9 years ago
Anonymous
Verified Buyer
“Very good product, excellent speedy delivery and communication, Will use again.*****”
Helpful Report
Posted 9 years ago
Ashlyn Fissenden
Verified Buyer
“Very fast delivery! Brilliant service, thank you!”
Helpful Report
Posted 9 years ago
Kiera Stewart
Verified Buyer
“Excellent product, exactly as described. However, I was let down by the delivery as it took 2 days to received an item I ordered next delivery for. Due to being just on the deadline, I was told by your customer services that I was unable to get a morning delivery, but that it would be delivered some time in the afternoon. When I tracked the parcel the next day, it notified me that it would be delivered between 17.30-18.30 which I was unable to wait for because our office closes at 17:00. I had no other choice but to change the delivery to the following day and even then it wasn't delivered until the afternoon. I strongly suggest that if you are unable to process orders late in the day for a next day delivery, you should not be offering it as a service.”
Helpful Report
Posted 9 years ago
Hi Kiera. I'm afraid that DPD can't offer a next day morning service to some locations in Scotland which is why we called you straight away to let you know that it would be an afternoon delivery, and we also refunded your delivery charge within 20 minutes. DPD did try and deliver to you that day so I do feel like they did their best too, it was just unfortunate that they couldn't get to you until late in the day. If you order again it might be a good idea to mention that the office closes at 5pm as it will help with planning their route.
Posted 9 years ago
Lisa Atkins
Verified Buyer
“The product supplied was as ordered, I also paid extra for before 12noon delivery but unfortunately it was over half an hour late and despite me contacting Transpack for a part refund on my delivery cost they have to date still not responded”
Helpful Report
Posted 9 years ago
HI Lisa. Sorry to hear that your delivery was delayed. Nobody here remembers you calling, and I can't find an email from you about this. we'll give you a call.
Posted 9 years ago
CAROL TROUP
Verified Buyer
“Excellent service. Delivered very promptly.”
Helpful Report
Posted 9 years ago
Susan Wheeldon
Verified Buyer
“Excellent company to do business with. If order A.M parcel usually arrives next day. I have recommended Trans-Pacific to others and will do so again.”
Helpful Report
Posted 9 years ago
Shane Gray
Verified Buyer
“Fast delivery, well packaged and good quality.”
Helpful Report
Posted 9 years ago
Anonymous
Verified Buyer
“They have a clear easy to understand website and they turned my order around very promptly - happy with that”
Helpful Report
Posted 9 years ago
Transpack Ltd is rated 4.9 based on 6,170 reviews
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