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Transpack Ltd Reviews

4.9 Rating 6,170 Reviews
99 %
of reviewers recommend Transpack Ltd
4.9
Based on 6,170 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Next Day
On-time Delivery
100%
Accurate And Undamaged Orders
100%
Customer Service
Communication Channels
Email, Telephone
Queries Resolved In
Under An Hour
Read Transpack Ltd Reviews
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Phone:

02380869999

Email:

sales@transpack.co.uk

Location:

Unit K Griffin Ind Park, Brunel Rd, Totton,
Totton
Hampshire
SO40 3SH

Sent samples of the product I wanted; this allowed me to determine that it was what I needed. I made the order immediately and received the material two days later. In my view this was a very effective and efficient response by the company.
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Posted 9 years ago
The clear plastic envelopes I ordered were the wrong size! They were only 1mm smaller, width-wise, than was stated, and when I phoned up, Transpack measured one from their stock and confirmed that they indeed were the wrong size. Now, 1mm normally makes little difference but for me, it has made a huge difference when packing an envelope and a *portrait* greeting card into this plastic envelope. It is such a tight squeeze now that it takes about 3 times longer for each card. I was disappointed in Transpack's attitude: the duly sent me one larger plastic envelope to try, which, as I had already thought, looked rediculous. No mention of an apology or suggestion that they would try and get the correct size to me. All they said was "you can return them and buy them from somewhere else if you like" :(
Helpful Report
Posted 9 years ago
Hi Ross. Thanks for your comments and I'm sorry you weren't happy with the bags this time but as I explained on the phone to you it is impossible to guarantee that these bags will be the same measurements every time. We do state on the cellophane bag pages that measurements can vary by several mm due to manufacturing tolerances. If size is critical to 1mm it would always be better to ask for a sample of the current batch so that you can check the fit. As I also said we are very happy to take them back and refund you as you are not able to use the bags.
Posted 9 years ago
Good strong bags, arrived on time
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Posted 9 years ago
Very quick delivery and product respecting the description
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Posted 9 years ago
Efficient service, arrived exactly on time - quite a feat!
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Posted 9 years ago
Speedy reliable delivery.
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Posted 9 years ago
Order arrived within 2 days. I ordered the wrong size but no quibble return and immediate reimbursment. Second order also arrived within 2 days
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Posted 9 years ago
Delivered promptly - very pleasant driver who dropped off the package.
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Posted 9 years ago
Excellent paper quality. Both packs in which the paper was done fel completely apart but happily the paper packs inside were all right.
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Posted 9 years ago
Very prompt delivery. Polite man.
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Posted 9 years ago
Bought cello bags for prints, shown in images with a mounted print. Bags were exactly 10"x8" so would just about take an unmounted print but no leeway for a mount. As such they are pointless.
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Posted 9 years ago
Hi Chris I'm sorry you weren't happy with the bags but we do state on the artwork bag page the exact size of the bags rather than suggest what will fit into them. We do also say that some mounts won't fit, and that we'll be happy to send a sample so that you can check the size. If you would like to send the bags back to us we will issue a full refund.
Posted 9 years ago
Fantastic service highly recommend.fast delivery and kept informed from order to delivery.
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Posted 9 years ago
Online website navigation was easy. Confirmation of order and delivery process rapid and precise - and delivery was made on the hour next day. Well done. A happy customer!
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Posted 9 years ago
Product as described and delivered very fast. Thank you
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Posted 9 years ago
Incredibly efficient and easy to do business with, thank you.
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Posted 9 years ago
The bubble wrap I ordered made it so much easy packing all my goods it helped with my removals.
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Posted 9 years ago
After being let down by another company I came across your site. I will never buy for another company again. My order came 2 days later when I was told it would be and great value for money. Wishe I had saw your site sooner would have saved me a lot of money.
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Posted 9 years ago
Easy to use site and prompt delivery! Really pleased with service and item
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Posted 9 years ago
Quality product and super service
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Posted 9 years ago
Always reliable service and good choice
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Posted 9 years ago
Transpack Ltd is rated 4.9 based on 6,170 reviews