Transpack Ltd Reviews

4.9 Rating 5,843 Reviews

99 %

of reviewers recommend Transpack Ltd

4.9

Based on 5,843 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Visit Website

Phone:

02380869999

Email:

anne@transpack.co.uk

Location:

Unit K Griffin Ind Park, Brunel Rd, Totton,
Totton
Hampshire
SO40 3SH

Transpack Ltd 5 star review on 8th March 2024

Michael Havard-Bilton

Transpack Ltd 5 star review on 27th February 2024

Anonymous

Transpack Ltd 5 star review on 29th March 2023

Lisa Clay

Transpack Ltd 5 star review on 16th March 2023

Charlotte Simpson-Orlebar

Transpack Ltd 5 star review on 4th December 2022

Tracy Lygo

Transpack Ltd 5 star review on 14th November 2022

Jenny Potter

Transpack Ltd 5 star review on 24th May 2022

Debra Cannon

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Really great products and the customer service is excellent! Really friendly staff who are there to help if you need anything! Will definitely be continuing to order from them :)”

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Posted 4 years ago

“Very happy with speed of delivery, bought 2 mattress storage bags, opaque. Very happy with purchase, lucky to find a company who sell mattress storage that isn’t see through.”

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Posted 4 years ago

“Great product and speedy delivery”

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Posted 4 years ago

“Brilliantly quick and efficient service. Straightforward delivery 24 Hours after ordering.”

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Posted 4 years ago

“Good communication and speedy delivery”

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Posted 4 years ago

“Excellent, quick service”

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Posted 4 years ago

“I have rated you as 5 stars - I don't appreciate being required to add a comment.”

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Posted 4 years ago

“Very helpful sales lady on the phone that help guide me to the right product. Speedy delivery good quality product. Very impressed”

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Posted 4 years ago

“What a delight to do business with a company that is polite, efficient, punctual and considerate! And all that before mentioning the great products they do - in my case plastic free padded envelopes. Shop with Transpack, you won’t be disappointed.”

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Posted 4 years ago

“yesterday delivery (non-delivery) was appalling. Due 12.19-13.19 kept say in the area tracking van it was in Warminster am and pm then Heystesbury and Stockton 4 mils away delivery kept being revised later and later. Then was told at c 19:00 it would still be delivered today (yesterday). It wasn't. I had work prepared and material ready for the consignment. if we knew it would not arrive we not have started. Revised 're-delivery' today on time at time prescribed, driver courteous. Yesterday was a farce and waste hours or time and lost work and money Score yesterday 0 (I informed the supplier) score today 5”

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Posted 4 years ago

Hi Mike. Sorry DPD didn't get to you on the first attempt. I've tracked the order and it says that the driver experienced delays but doesnt elaborate. You chose standard delivery (1-3 days) and it was still delivered in that timeframe so I can't really bring this up with DPD as a complaint but understand your frustration.

Posted 4 years ago

“Great service!”

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Posted 4 years ago

“Thank you! Our first order arrived promptly and was exactly what we needed.”

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Posted 4 years ago

“Easy to order from and delivered on time as promised”

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Posted 4 years ago

“I have order a number of items for my new business, including the compostable display bags. The sales team at transpack are very helpful and quick to respond. I was sent a number of samples of their items so I could make sure they were what I wanted before placing a larger order. The items I ordered were delivered quickly and well packaged.”

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Posted 4 years ago

“Transpack is okay, but the order was delivered to the wrong address, so it was three days befor i received it .I had paid for next day delivery.”

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Posted 4 years ago

Hi Brian Our tracking shows that this was delivered the morning after you ordered, and signed for by you so I'm not sure what happened here? If an order doesn't arrive as expected you can always contact us and we will liaise with DPD on your behalf.

Posted 4 years ago

“Excellent quick service”

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Posted 4 years ago

“Very fast service.”

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Posted 4 years ago

“Nothing to be negative about! Thank you .”

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Posted 4 years ago

“Quick delivery, goods as described.”

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Posted 4 years ago

“Super fast delivery!! Good prices, thank you!”

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Posted 4 years ago

Transpack Ltd is rated 4.9 based on 5,843 reviews