Transpack Ltd Reviews

4.9 Rating 5,841 Reviews

99 %

of reviewers recommend Transpack Ltd

4.9

Based on 5,841 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Visit Website

Phone:

02380869999

Email:

anne@transpack.co.uk

Location:

Unit K Griffin Ind Park, Brunel Rd, Totton,
Totton
Hampshire
SO40 3SH

Transpack Ltd 5 star review on 8th March 2024

Michael Havard-Bilton

Transpack Ltd 5 star review on 27th February 2024

Anonymous

Transpack Ltd 5 star review on 29th March 2023

Lisa Clay

Transpack Ltd 5 star review on 16th March 2023

Charlotte Simpson-Orlebar

Transpack Ltd 5 star review on 4th December 2022

Tracy Lygo

Transpack Ltd 5 star review on 14th November 2022

Jenny Potter

Transpack Ltd 5 star review on 24th May 2022

Debra Cannon

Anonymous

Anonymous // 01/01/2019

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“The products arrived promptly.”

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Posted 3 years ago

“Fast efficient service, will use again”

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Posted 3 years ago

“Great product (patterned kraft paper) and excellent service, very impressed with both the quality of the item and the speed of delivery. Thank you - great service like this makes running a small business much easier.”

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Posted 3 years ago

“Great service and fast delivery”

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Posted 3 years ago

“The purchase was just right for the application I had in mind - to protect some valuable fishing rods. Perfect”

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Posted 3 years ago

“Prompt efficient delivery. The tissue paper was very well packaged in a box which is great for storing it in and it arrived un-creased which is a great improvement on other companies efforts!”

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Posted 3 years ago

“Pleased with the product, and delivery service.”

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Posted 3 years ago

“Being a senior citizen and not brilliant at ordering did an online chat with Tracey she was brilliant and very patient goods arrived the next day saved our Christmas fair”

Transpack Ltd 5 star review on 14th November 2021

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Posted 3 years ago

“First time using Transpack. Great items and fast delivery. Great.”

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Posted 3 years ago

“I ordered some box bottom bags to sell hot chocolate spoons. I ordered more than I needed to qualify for free shipping thinking that delivery would take longer but I had my product 48 hours later. Quality of the product is excellent. I’ve found my new go to supplier for bags!”

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Posted 3 years ago

“Quick and easy ordering with fast delivery!”

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Posted 3 years ago

“Great service thank you”

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Posted 3 years ago

“Fast and excellent delivery”

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Posted 3 years ago

“Very prompt and efficient service”

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Posted 3 years ago

“Great company, helpful staff, quality products and fast delivery. What's not to like?”

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Posted 3 years ago

“Quick delivery, happy customer :-)”

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Posted 3 years ago

“Brilliant service! Eco friendly product, speedy and well packaged delivery. Thank you”

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Posted 3 years ago

“Product was great as was despatch time but unfortunately the delivery was not because they used a DHL service which messaged to say that the driver was delayed then 3 minutes later messaged to say that delivery has been attempted and no one was in - which was a lie no one attempted delivery and I was in! The message also stated that the delivery was now “on its way to your local DHL service centre” which turned out to be a shop 10 minutes drive away and “if you don’t go and collect it it’s going to be returned to the sender” So I waited for 2 hours at the shop for the heavy parcel to arrive. Then struggled to get it to my car as no convenient parking - you may think this is not the fault of TransPack - but they chose to use this “service””

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Posted 3 years ago

Hi Jane. We are sorry to hear that DHL let you (and us) down like this. The vast majority of deliveries are handled perfectly and on time but we are sorry that yours wasn't. If you order from us again we will send with another courier for you. You are also very welcome to call us the minute you have an issue with a delivery and we will handle it all for you. You shouldn't have had to chase around after your parcel. This issue has been raised with DHL this morning.

Posted 3 years ago

“Such fast delivery, I couldn't believe it! Accurate delivery and great customer service.”

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Posted 3 years ago

“Fast delivery. Quality products 🤌”

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Posted 3 years ago

Transpack Ltd is rated 4.9 based on 5,841 reviews