Transpack Ltd Reviews

4.9 Rating 6,014 Reviews

99 %

of reviewers recommend Transpack Ltd

4.9

Based on 6,014 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Visit Website

Phone:

02380869999

Email:

anne@transpack.co.uk

Location:

Unit K Griffin Ind Park, Brunel Rd, Totton,
Totton
Hampshire
SO40 3SH

Transpack Ltd 5 star review on 1st August 2025

Paul White

Transpack Ltd 5 star review on 8th March 2024

Michael Havard-Bilton

Transpack Ltd 5 star review on 27th February 2024

Anonymous

Transpack Ltd 5 star review on 29th March 2023

Lisa Clay

Transpack Ltd 5 star review on 16th March 2023

Charlotte Simpson-Orlebar

Transpack Ltd 5 star review on 4th December 2022

Tracy Lygo

Transpack Ltd 5 star review on 14th November 2022

Jenny Potter

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“yesterday delivery (non-delivery) was appalling. Due 12.19-13.19 kept say in the area tracking van it was in Warminster am and pm then Heystesbury and Stockton 4 mils away delivery kept being revised later and later. Then was told at c 19:00 it would still be delivered today (yesterday). It wasn't. I had work prepared and material ready for the consignment. if we knew it would not arrive we not have started. Revised 're-delivery' today on time at time prescribed, driver courteous. Yesterday was a farce and waste hours or time and lost work and money Score yesterday 0 (I informed the supplier) score today 5”

Helpful Report

Posted 5 years ago

Hi Mike. Sorry DPD didn't get to you on the first attempt. I've tracked the order and it says that the driver experienced delays but doesnt elaborate. You chose standard delivery (1-3 days) and it was still delivered in that timeframe so I can't really bring this up with DPD as a complaint but understand your frustration.

Posted 5 years ago

“Great service!”

Helpful Report

Posted 5 years ago

“Thank you! Our first order arrived promptly and was exactly what we needed.”

Helpful Report

Posted 5 years ago

“Easy to order from and delivered on time as promised”

Helpful Report

Posted 5 years ago

“I have order a number of items for my new business, including the compostable display bags. The sales team at transpack are very helpful and quick to respond. I was sent a number of samples of their items so I could make sure they were what I wanted before placing a larger order. The items I ordered were delivered quickly and well packaged.”

Helpful Report

Posted 5 years ago

“Transpack is okay, but the order was delivered to the wrong address, so it was three days befor i received it .I had paid for next day delivery.”

Helpful Report

Posted 5 years ago

Hi Brian Our tracking shows that this was delivered the morning after you ordered, and signed for by you so I'm not sure what happened here? If an order doesn't arrive as expected you can always contact us and we will liaise with DPD on your behalf.

Posted 5 years ago

“Excellent quick service”

Helpful Report

Posted 5 years ago

“Very fast service.”

Helpful Report

Posted 5 years ago

“Nothing to be negative about! Thank you .”

Helpful Report

Posted 5 years ago

“Quick delivery, goods as described.”

Helpful Report

Posted 5 years ago

“Super fast delivery!! Good prices, thank you!”

Helpful Report

Posted 5 years ago

“Small order value on free shipping. Quick mailing and receipt of goods”

Helpful Report

Posted 5 years ago

“Great service with a click and collect order, will definitely be using them again!”

Helpful Report

Posted 5 years ago

“My order came perfectly packaged and arrived by the next day!”

Helpful Report

Posted 5 years ago

“Excellent service all round”

Helpful Report

Posted 5 years ago

“Arrived quickly, next day and clear tracking. Good quality reasonable products. Will be a returning customer.”

Helpful Report

Posted 5 years ago

“Everything as expected. Great service, on time. 😀”

Helpful Report

Posted 5 years ago

“Very happy with the service the problem I had was sorted swiftly Thank you”

Helpful Report

Posted 5 years ago

“Very easy website to navigate around and purchase on. Quick response times and delivery arrive when they said it would. Would use them again.”

Helpful Report

Posted 5 years ago

“Great service and quick too.”

Helpful Report

Posted 5 years ago

Transpack Ltd is rated 4.9 based on 6,014 reviews