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Transpack Ltd Reviews

4.9 Rating 6,204 Reviews
99 %
of reviewers recommend Transpack Ltd
Company Reviews Product Reviews
4,707
 Metrics Info
4.9
Based on 6,204 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Next Day
On-time Delivery
100%
Accurate And Undamaged Orders
100%
Customer Service
Communication Channels
Telephone, Email
Queries Resolved In
Under An Hour
Read Transpack Ltd Reviews
Visit Website

Phone:

02380869999

Email:

sales@transpack.co.uk

Location:

Unit K Griffin Ind Park, Brunel Rd, Totton,
Totton
Hampshire
SO40 3SH

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful
Michael Hunt
Verified Buyer
“Excellent product at fair price with prompt delivery, thank you”
Helpful Report
Posted 2 years ago
Craig Robinson
Verified Buyer
“Transpak were the first company to come up on a Google search. I had a good look at what was on sale and found the perfect product for my artwork. Transpak were super speedy and well within 48hrs, my order was here. Transpak are second to none and I will definitely be ordering again. First rate 10 out of 10.”
Helpful Report
Posted 2 years ago
Anonymous
Verified Buyer
“Great product, fast delivery and good communication.”
Helpful Report
Posted 2 years ago
Angela Kirkup
Verified Buyer
“well pleased with the buy would use company again”
Helpful Report
Posted 2 years ago
Jonathan Stapleton
Verified Buyer
“A good quality product delivered on time with very good communication. Thank you.”
Helpful Report
Posted 2 years ago
Andrew Rees
Verified Buyer
“Great speedy service. I wanted to check the sizes so asked for some samples, which arrived the next day. I was able to order before 3pm and received my order by 9.30 the next morning. An excellent company to do business with. thankyou transpack”
Helpful Report
Posted 2 years ago
Anonymous
Verified Buyer
“Products are of great quality and arrived on time”
Helpful Report
Posted 2 years ago
DAVID YOUNG
Verified Buyer
“Efficient. Order arrived promptly.”
Helpful Report
Posted 2 years ago
Neil Haines
Verified Buyer
“Fabulous product (Postal tubes), quick delivery, def use again”
Helpful Report
Posted 2 years ago
Edward Kilmartin
Verified Buyer
“Nothing to say really except I am very HAPPY”
Helpful Report
Posted 2 years ago
Gina Morris
Verified Buyer
“Prompt delivery, hassle free, I would recommend.”
Helpful Report
Posted 2 years ago
Bianca Boshoff
Verified Buyer
“Amazing service, amazing customer. I'm so impressed”
Helpful Report
Posted 2 years ago
Patsy Derry
Verified Buyer
“Ordered before 3pm and it arrived lunchtime the next day! Less than 24 hours is exceptional!”
Helpful Report
Posted 2 years ago
Jane Aspden
Verified Buyer
“Easy to use fast delivery. Used about 10 times now and great everytime”
Helpful Report
Posted 2 years ago
David Hervy
Verified Buyer
“An excellent choice of product and fast service, you are an excellent team, thank you David Hervy responsible for the laboratory www.biologiquement.shop”
Helpful Report
Posted 2 years ago
Anonymous
Verified Buyer
“An excellent product and first-rate delivery.”
Helpful Report
Posted 2 years ago
Kay-Marie Taylor-Duke
Verified Buyer
“Excellent! Easy site to manage, things very clear, fair pricing. Very fast service, goods arrived very promptly and (of course) excellently packaged - very impressed will use again.”
Helpful Report
Posted 2 years ago
Eric Grindle
Verified Buyer
“The delivery went to the wrong address. The delivery photograph does not show the the house at the given post code. 0 out of 5. someone placed the order later at the front door. it was not the delivery driver. the package had been opened and the items were damaged. I tried to give no stars for the review but the programme would not let me.”
Helpful Report
Posted 2 years ago
Dear Eric, We sincerely apologise for the inconvenience caused by the issue with the courier company handling your order. Your satisfaction is our priority, and we want to ensure that you receive the assistance you need. Please don't hesitate to reach out to our Customer Service team at 02380 869999 / sales@transpack.co.uk for any assistance you may require. Had we been aware of the difficulties you encountered, we would have swiftly intervened on your behalf to address the situation with the courier company. Regarding the damaged box, kindly inform our Customer Service team about the specific damages so that we can promptly arrange a replacement if necessary. We've already reached out to you via email to gather more details. Rest assured, we've escalated your complaint to the courier company and requested a thorough investigation into the matter. It's disheartening for both you and our dedicated team to experience such shortcomings from our couriers. We take pride in delivering excellent service, and we're committed to rectifying this situation to uphold the seamless and hassle-free ordering experience we strive to provide. Warm regards, Transpack Team
Posted 2 years ago
Patricia Custer
Verified Buyer
“Poor quality. Packets and postage Over the top price wise”
Helpful Report
Posted 2 years ago
Dear Patricia, Thank you for taking the time to review our product. We regret to hear that our product was not suitable for your requirements. We see that previously you ordered Polypropylene Bags (PPBL48 / PPBLS8020) which are stronger than the home compostable Natureflex Bags you ordered this time. The Natureflex Bags, made from plant matter, have different characteristics and may not offer the same level of strength as Polypropylene bags, especially if your product is heavy, dense or bulky. Compostable bags are more pricey than Polypropylene bags, and the prices are very clear on our website so you can make an informed decision before making a purchase decision. If your budget is tight, we recommend the recyclable Polypropylene bags then. We do provide a free sample service to allow customers to assess the suitability of our bags for their specific needs before making a purchase, to avoid any frustrations. Regarding your concern about the “postage price”, we would like to clarify that no postage fee was applicable to your order as it exceeded £65, qualifying for our free shipping offer as stated on our website. However, if you think there has been any error in the billing, please contact our Customer Service team for assistance: 02380 869999 / sales@transpack.co.uk We are committed to ensuring your satisfaction with our service and products. Please do not hesitate to reach out if there is anything else we can assist you with. Kindest regards, Your Transpack Team
Posted 2 years ago
Sean Frow
Verified Buyer
“Fast delivery. Thanks”
Helpful Report
Posted 2 years ago
Transpack Ltd is rated 4.9 based on 6,204 reviews
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