Fast and efficient,phoned me to check my postcode after I'd put in the wrong one and clarify the 'is it Yorkshire is it Lancashire debate.' This said, the clear compostable bags were folded in such away, that they do not look particularly nice to give things to my customers in. Maybe ok if you work with food. But I would have preferred them flat and kept neat. Would love it if the A3 art sleeves were compostable too. I've been on a wild hunt to try to make my packaging better for the world. Definitely easier than last year. But still not completely there.