Transpack Ltd Reviews

4.9 Rating 5,716 Reviews

99 %

of reviewers recommend Transpack Ltd

4.9

Based on 5,716 reviews


Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Visit Website

Phone:

02380869999

Email:

anne@transpack.co.uk

Location:

Unit K Griffin Ind Park, Brunel Rd, Totton,
Unit K Griffin Ind Park, Brunel Rd, Totton
Hampshire
SO40 3SH

Transpack Ltd 5 star review on 8th March 2024

Michael Havard-Bilton

Transpack Ltd 5 star review on 27th February 2024

Anonymous

Transpack Ltd 5 star review on 29th March 2023

Lisa Clay

Transpack Ltd 5 star review on 16th March 2023

Charlotte Simpson-Orlebar

Transpack Ltd 5 star review on 4th December 2022

Tracy Lygo

Transpack Ltd 5 star review on 14th November 2022

Jenny Potter

Transpack Ltd 5 star review on 24th May 2022

Debra Cannon

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Really good NatureFlex bags, speedily delivered.”

Helpful Report

Posted 1 year ago

“First time we have used Transpack all very easy and good prompt delivery. Thank you.”

Helpful Report

Posted 1 year ago

“Have used your bags before excellent for my jams”

Helpful Report

Posted 1 year ago

“Quick and high-quality services. Thanks”

Helpful Report

Posted 1 year ago

“The item I ordered could have been delivered by Royal Mail as it fitted through my letterbox, and would have cost a fraction of the value I had to pay for DHL to deliver it but there was no option to choose that method of delivery so had to pay £6.99. Not good. However, happy with the item and speed of delivery.”

Helpful Report

Posted 1 year ago

Hi Helen. I'm sorry you were disappointed with the delivery cost. To send a small parcel with Royal Mail would still cost £4.68 and would not come with any guarantee of delivery, so we choose to use a courier with a tracking service and an excellent record of delivering the next day which we think offers excellent value compared to Royal Mail. Incidentally, if you can get your order over £55 next time, we offer free carriage so that may be worth considering. Thank you for your feedback.

Posted 1 year ago

“Looked online for a little while for cello bags (for protecting and displaying my art)before finding and deciding on Transpack. Excellent communication and delivery day/time etc: from both courier and warehouse team. The only criticism I have is that around a dozen cello bag corners had been crushed in the tube. Otherwise I have no problems.”

Helpful Report

Posted 1 year ago

“Good products reasonably priced, great service”

Helpful Report

Posted 1 year ago

“Quick service. May need more in the future and would use Transpack again.”

Helpful Report

Posted 1 year ago

“Very pleased with the prompt service as always.”

Helpful Report

Posted 1 year ago

“Very good, I will continue to use Transpack as my main supplier, as long as the delivery continues to be consistant.”

Helpful Report

Posted 2 years ago

“LOVE the packing and everything but the postage is a lot for the size of the order. Everything else is amazing.”

Helpful Report

Posted 2 years ago

“Good, prompt service and good card bags!”

Helpful Report

Posted 2 years ago

“Items are as expected from the website pictures and details, speed of processing was fast and efficient and the only hold up anyone has is the couriers efficiency. Otherwise Transpack delivered their side of what i expected. Item was packaged and sealed for transit. Cheers”

Helpful Report

Posted 2 years ago

“Fast and efficient,phoned me to check my postcode after I'd put in the wrong one and clarify the 'is it Yorkshire is it Lancashire debate.' This said, the clear compostable bags were folded in such away, that they do not look particularly nice to give things to my customers in. Maybe ok if you work with food. But I would have preferred them flat and kept neat. Would love it if the A3 art sleeves were compostable too. I've been on a wild hunt to try to make my packaging better for the world. Definitely easier than last year. But still not completely there.”

Helpful Report

Posted 2 years ago

Hi Mary - thank you for your feedback. I just wanted you to know that we will soon have a compostable version of the A3 bag in stock. The product code is NBA3, and it should be available around the end of March/early April.

Posted 2 years ago

“Excellent product & well packaged. Very pleased. Thankyou”

Helpful Report

Posted 2 years ago

“Service, delivery, and products all good. The only thing I would like to see...as you have asked me for my opinion...Is the use of paper tape, like `Amazon` use on the packing boxes. I like to recycle where possible and found it took me quite some time to remove all the cellotape. But the mounts are very good, and a very competitive price.”

Helpful Report

Posted 2 years ago

Hi Rod Thank you for your feedback and comments about the tape. This is definitely something we can think about, especially on smaller packages.

Posted 2 years ago

“Package arrived in not a lot more than 24 hours so I was very pleasantly surprised. However the random way in which the 200 bags were packaged (very different compared with the old model of a certain amount of bags in regular batches i.e. 10 batches of 20 equals 200) alerted me to count the whole bundle and re-package. Turned out to be 192 bags……..”

Helpful Report

Posted 2 years ago

Hi Martin Thanks for your review and I'm sorry you were missing a few bags. We will get the other 8 on the way to you today.

Posted 2 years ago

“Good prices, quick delivery. Tape tears more easily than anticipated.”

Helpful Report

Posted 2 years ago

“It was fine”

Helpful Report

Posted 2 years ago

“very efficient service including the courier used to delver my order. It was my first order and so far very impressed.”

Helpful Report

Posted 2 years ago

Transpack Ltd is rated 4.9 based on 5,716 reviews